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Job Description

SAP Technical Specialist/SAP Business Analyst III

NC, US
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Job Title

SAP Technical Specialist/SAP Business Analyst III

Job Category

Information Technology

Job Description

What starts with YOU, moves the world!  

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional talented “SAP Technical Specialist / SAP Business Analyst III - Hybrid.”

What you will do:

  • Gather, validate, and document business requirements that will drive global solutions and common business processes.
  • Serve as the liaison between the business and technical team with excellent verbal and written communication skills.
  • Convert business requirements into solutions, follow project management and development procedures, and provide specialist application expertise to exceed customer expectations and promote IT excellence.
  • Enhance, maintain, troubleshoot, and document existing systems.

Business Analysis

  • Review and verify recommended global solutions.
  • Conduct a detailed review of business needs.
  • Explore all possible solutions.
  • Solicit buy-in from stakeholders.

Project Management

  • Manage requirements throughout the project lifecycle.
  • Plan and execute project tasks.
  • Establish global priorities and implementation schedules.
  • Ensure timely delivery of project milestones.

Work Management

  • Understand and adhere to HYMH & regulatory compliance requirements.
  • Understand country-specific compliance applicable to specific systems.

Documentation and Communication

  • Ensure clear documentation of business requirements, functional designs, and project plans.
  • Facilitate effective communication between stakeholders, business units, and technical teams.

HYMH Strategic Goals

  • Align business solutions with organizational strategic goals.

Who you are:

  • A highly analytical and detail-oriented professional with strong business analysis skills.
  • An effective communicator with the ability to bridge the gap between business and IT teams.
  • A problem solver with the ability to explore multiple solutions and recommend the most effective approach.
  • Experienced in project management methodologies and business process improvement.

What you will need:

  • Bachelor’s degree preferred.
  • BS Degree with 4 or more years of experience.
  • 2-year degree with 7 or more years of experience.
  • 10 or more years of experience in lieu of a degree.
  • Understanding of SAP modules (e.g. MM, SD, PP, etc). 
  • Proficiency in SAP transaction codes and system navigation. 
  • Ability to troubleshoot and resolve SAP-related issues. 
  • Experience with SAP configuration. 

Skills, Experience & Abilities:

  • Experience with HYMH Project Management Method, including project control techniques (work plans, scope control, task dependencies, etc.).
  • Knowledge of System Development Life Cycle (SDLC).
  • Experience with business improvement processes.
  • Proficiency in business analyst skills, including understanding business needs, eliciting and managing requirements, analyzing and documenting requirements, validating and verifying requirements, formulating solutions, and communicating effectively.
  • Understanding of audit and compliance requirements.
  • Excellent PC skills, including Windows-based applications.
  • Gather sufficient information about business processes to develop detailed functional design documents for customer review and approval.
  • Develop detailed test plans for user involvement and verification.
  • Lead testing efforts.
  • Assist in the development and enforcement of project schedules and deadlines.
  • Communicate and apply IT standards.

Additional Required Skills:

  • Excellent verbal and written communication skills to explain technical issues to users. 
  • Ability to listen actively and understand user needs. 
  • Strong problem-solving skills to identify root causes and provide effective solutions. 
  • Ability to analyze data and identify patterns to diagnose SAP issues. 
  • Ability to document SAP configurations, troubleshooting steps, and solutions. 
  • Ability to collaborate with other team members to identify and resolve complex issues. 
  • Able to work on own initiative.
  • Familiarity with ServiceNow ticket system is desirable.

Who we are:  

Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.  

What we offer:  

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).  

#LI-TE1

#LI-HYBRID 

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

1-10%

Primary Location

HY US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

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